Frequently asked questions

Shipping to the UK takes 1–2 working days. All orders are sent via 24H post. International shipping takes 1–5 working days using DHL or FedEx Express. Please allow extra delivery time with Royal Mail during busy periods.

Yes, worldwide shipping is available on all orders. Shipping costs are calculated at checkout.

Returns must be sent back within 14 days of delivery and in perfect original condition, unworn and with tags intact. Please use a signed-for delivery service, as we are not liable for returns lost in transit.

If your order arrives incorrect or with items missing, this must be reported within 48 hours of delivery.

Visit our returns portal and enter your order number and email. You can choose an exchange, store credit or a refund. Once completed, you’ll pay for the return and be emailed a returns label. Attach it to your parcel and drop it at the selected drop-off point.

Once we receive your return and it passes inspection, your exchange, store credit or refund will be processed and you’ll receive a confirmation email.

Paid with PayPal? You may be able to have your return postage refunded via PayPal Refunded Returns.

Hats, caps, socks, gloves, sale items and discontinued items are non-returnable.

Payment can be made via Shopify Pay, Google Pay, PayPal or Klarna.

Email any queries to support@summituk.co.uk and we aim to reply within 48 hours. You can also reach us via our contact page.